FAQ for Glitz Design Shipping & Orders
Frequently Asked Questions for Glitz Design Shipping & Orders
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What should I do if I received a damaged or defective item?
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How do I file a claim for a damaged or defective item?
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What is the process for filing a claim for a damaged or defective item?
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How long does it take to process a claim for a damaged or defective item?
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How will I know if my claim for a damaged or defective item has been approved?
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What do I do if I received a replacement item that is also damaged or defective?
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I received a refund for my damaged or defective item, but I would prefer a replacement item. Can I get a replacement item instead?
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I still have questions about filing a claim for a damaged or defective item. Who can I contact for help?
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What is the expected delivery date for my order?
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I ordered an item but haven't received it yet, what should I do?
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I received a damaged item, what can I do?
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I received the wrong item, what can I do?
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What is your return/exchange policy?
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I would like to cancel my order, how can I do that?
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I need to change my shipping address, how can I do that?
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I would like to know the status of my order, how can I track it?
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What is the latest status of my order?
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When will my order arrive?
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I think my order is lost, what should I do?
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I received a damaged item, what should I do?
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I received the wrong item, what should I do?
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How do I cancel my order?
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How do I return an item?
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How do I exchange an item?
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When can I expect my order?
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I think my order is lost, what do I do?
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Why haven’t I received my order yet?
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I only received part of my order, where is the rest?
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How can I track my order?
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I received the wrong item, what do I do?
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The item I received is damaged, what do I do?
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I do not see my order in the tracking system, what does this mean?
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I ordered a ring size that is incorrect. What are my options to rectify this before the order has shipped?
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I ordered a ring size that is incorrect. What are my options to rectify this after the order has shipped?
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I ordered a ring size that is incorrect. What are my options to return and get a different size if its under the 30 -day Return period?
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I ordered a ring size that is incorrect. What are my options to return and get a different size if its beyond the 30 -day Return period?
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I ordered a ring size that was correct. The ring doesn’t fit me anymore and I am out of my Return policy period what are my options?
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Order hasn’t shipped yet? How can I cancel my order?
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Order has shipped already but I no longer need the item. What are my options?
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Order has been delivered but I no longer need the item?